No matter how technically “perfect” a solution may be, from time –to– time things go wrong.

Because audiovisual systems are on the communications “frontline” their users need to be 100% confident that if there is a hardware failure or user issues, support is at hand to rectify problems immediately. With our dedicated technical helpdesk and nationwide network of technicians we are able to deliver expert advice and service to a predetermined degree.  

Service Level Agreement  

The MDS Service Level Agreement is a bespoke contract designed around an organisation’s individual support requirements. Each SLA is unique and guarantees a level of service, which is clearly defined and measurable and each organisation and system has its own exclusive identity. 

For customers who purchase our service level agreements we have a Specialist Support Facility in Weymouth.   

For further information please Contact us on:

01305-752100

Our Support is always on hand.

For further information please contact us.