Martin Dawes Solutions follow a set of audiovisual standards of excellence striving to achieve best practices in our business.
http://www.avolution.info/CAVSP.cfm
Member of the only worldwide audiovisual association, Infocomm, the international Communication Industries Association Inc (ICIA) Working with ICIA we are being awarded GOLD Certified Audio Visual Specialised Partner (CAVSP) certification recognising that 60% of sales/customer service/technical staff have achieved Certified Technology Specialist (CTS) Status
ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organization must be in compliance with to become ISO 9001 Registered. Martin Dawes Solutions decided to Implement ISO 9001 and obtain registration because it assures our customers that our company has a good Quality Management System (QMS) in place. An organization with an effective QMS will typically meet customer expectations better than an organization that does not have an effective QMS. Many organizations require their suppliers to have ISO 9001 Registration. Martin Dawes Solutions Management team have developed processes to meet the standards, and control these processes. Documenting the processes as Quality System procedures is part of this control. All Martin Dawes employees will follow the procedures, to ensure the quality of our business, and that all of our customers expectations are met.
http://www.iso.org/iso/about.htm
Martin Dawes Solutions are Sony Premier Partners in the UK for Vidioconferencing.