ISO 9001 ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organisation must be in compliance with to become ISO 9001 Registered. Martin Dawes Solutions decided to Implement ISO 9001 and obtain registration because it assures our customers that our company has a good Quality Management System (QMS) in place. An organisation with an effective QMS will typically meet customer expectations better than an organisation that does not have an effective QMS. Many organisation require their suppliers to have ISO 9001 Registration. Martin Dawes Solutions Management team have developed processes to meet the standards, and control these processes. Documenting the processes as Quality System procedures is part of this control. All Martin Dawes employees will follow the procedures, to ensure the quality of our business, and that all of our customers expectations are met. http://www.iso.org/iso/about.htm
Infocomm Member Member of the only worldwide audiovisual association, Infocomm, the international Communication Industries Association Inc (ICIA) Working with ICIA we are being awarded GOLD Certified Audio Visual Specialised Partner (CAVSP) certification recognising that 60% of sales/customer service/technical staff have achieved Certified Technology Specialist (CTS) Status http://www.infocomm.org
Emerald AVSP Accredited Martin Dawes Solutions are proud to have achieved Emerald AVSP status, over 50 percent of all technical, sales and customer service staff have general or advanced CTS certification. http://www.ctsforav.com
Tandberg TANDBERG is now part of Cisco, a global leader in video communications, with the ability to offer the whole Unified Communications package. As a Premier Partner, Martin Dawes Solutions has a range of TANDBERG certified employee's. Certified Product Expert (CPE) Certified Sales Expert (CSE) Solutions Architect (CSA) Certified Associate Partner (CAP) Certified Expert Partner (CEP) TMS Qualified Specialist
Polycom Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances. Using Polycom telepresence, video, and voice solutions and services, people connect and collaborate from their desktops, meeting rooms, class rooms, and mobile settings. VSG Video Solutions Pre-Sales Technical Certified. VSG Video Solutions Sales Certified VSG Infrastructure Certification Pre-Sales Technical. VSG Infrastructure Certification Sales ILT.
Prince2 PRINCE2 is recognised as a world-class international product and is the standard method for project management, not least because it embodies many years of good practice in project management and provides a flexible and adaptable approach to suit all projects. It is a project management method designed to provide a framework covering the wide variety of disciplines and activities required within a project. The focus throughout PRINCE2 is on the Business Case, which describes the rationale and business justification for the project. The Business Case drives all the project management processes, from initial project set-up through to successful finish. All customer facing staff have at least PRINCE2 foundation and all Project Managers have full Practitioner status.

ISO 9001

ISO 9001 is a series of documents that define requirements for the Quality Management System Standard. ISO 9001 is one of the documents in this set; it contains the actual requirements an organisation must be in compliance with to become ISO 9001 Registered.
Martin Dawes Solutions decided to Implement ISO 9001 and obtain registration because it assures our customers that our company has a good Quality Management System (QMS) in place. An organisation with an effective QMS will typically meet customer expectations better than an organisation that does not have an effective QMS. Many organisation require their suppliers to have ISO 9001 Registration.

Martin Dawes Solutions Management team have developed processes to meet the standards, and control these processes. Documenting the processes as Quality System procedures is part of this control.

All Martin Dawes employees will follow the procedures, to ensure the quality of our business, and that all of our customers expectations are met.

http://www.iso.org/iso/about.htm

Infocomm Member

Member of the only worldwide audiovisual association, Infocomm, the international Communication Industries Association Inc (ICIA)
Working with ICIA we are being awarded GOLD Certified Audio Visual Specialised Partner (CAVSP) certification recognising that 60% of sales/customer service/technical staff have achieved Certified Technology Specialist (CTS) Status

http://www.infocomm.org

Emerald AVSP Accredited

Martin Dawes Solutions are proud to have achieved Emerald AVSP status, over 50 percent of all technical, sales and customer service staff have general or advanced CTS certification.

http://www.ctsforav.com

Tandberg

TANDBERG is now part of Cisco, a global leader in video communications, with the ability to offer the whole Unified Communications package. As a Premier Partner, Martin Dawes Solutions has a range of TANDBERG certified employee's.

Certified Product Expert (CPE)
Certified Sales Expert (CSE)
Solutions Architect (CSA)
Certified Associate Partner (CAP)
Certified Expert Partner (CEP)
TMS Qualified Specialist

Polycom

Companies choose Polycom for solutions that enable their geographically dispersed workforces to communicate and collaborate more effectively and productively over distances. Using Polycom telepresence, video, and voice solutions and services, people connect and collaborate from their desktops, meeting rooms, class rooms, and mobile settings.

VSG Video Solutions Pre-Sales Technical Certified.
VSG Video Solutions Sales Certified
VSG Infrastructure Certification Pre-Sales Technical.
VSG Infrastructure Certification Sales ILT.

Prince2

PRINCE2 is recognised as a world-class international product and is the standard method for project management, not least because it embodies many years of good practice in project management and provides a flexible and adaptable approach to suit all projects. It is a project management method designed to provide a framework covering the wide variety of disciplines and activities required within a project. The focus throughout PRINCE2 is on the Business Case, which describes the rationale and business justification for the project. The Business Case drives all the project management processes, from initial project set-up through to successful finish.